Team Hoyt Denver's mission is to champion inclusion in running races and empower athletes of all abilities through the joy of racing, teamwork and the shared thrill of crossing the finish line.
POSITION
Manager · Team Relations
What the role does.
Volunteer Relations Manager Responsibilities
- Respond to inquiries and connect with prospective volunteers to introduce them to Team Hoyt Denver, explain how the team works and how the onboarding process works.
- Ensure all their applications and forms are completed.
- Help them navigate the portal if needed to signup to volunteer for races, explaining how the process works.
- Ensure volunteers receive a team t-shirt at their first race or ideally ahead of their first race, so they feel part of the team. If you will not be at their first race, designate someone to provide them a t-shirt who is attending the race. T-shirt sizes are listed in the THD portal.
- Train volunteers on their specific roles at the race.
- Track volunteer hours served and establish milestones to celebrate to sustain motivation and minimize turnover.
- Once a quarter, reach out to volunteers that haven’t volunteered or haven’t volunteered recently to maintain connection with the team. Encourage them to participate. Mark anyone as “inactive” in the portal who no longer wishes to be a part of Team Hoyt Denver.
- Survey volunteers on an annual basis to understand how they feel about their experience to identify opportunities for improvement. Summarize and present conclusions to Team Hoyt Denver leadership team.
- Attend a minimum of 4 THD races per year.